The Department of Justice, Bureau of Gambling Control’s EMS is designed to help manage and maintain the Statewide Exclusion List of Self-Exclusion and Involuntary Exclusion patrons. The EMS is available to Department of Justice employees, law enforcement personnel, gambling establishment key employees, and non-licensed gambling establishment employees.
Xavier Becerra
Attorney General
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Self-exclusion is a free program where you ban yourself from gaming venues or internet gambling. We can help you with this, and so can the venues.
You can ban yourself from venues like clubs, pubs or TABs, or from placing a bet on gambling websites. By law, Australian gambling providers must give customers the option to self-exclude from their venue or products.
How does self-exclusion work?
There are different self-exclusion programs across Australia, but they work in similar ways. In most programs:
How to self-exclude in Melbourne and Victoria
Contact the relevant organisation for help with self-excluding from their venues or programs.
Self Exclusion Program
Please note that you are able to exclude from any venue in Victoria using either the Australian Hotels Association or Community Clubs Victoria program – you will not need to sign two deeds.
Victorian hotels
Speak to the venue staff or contact the Australian Hotels Association (AHA) self-exclusion program on (03) 9654 3491 or visit the AHA website.
Victorian clubs
Call the Community Clubs Victoria self-exclusion program on (03) 8851 4949 or visit the Victorian Clubs website.
Crown Casino
Call the Crown Responsible Gaming Support Centre on 1800 801 098 for information about the Crown Casino self-exclusion program.
TAB
Call 1800 882 876 Customer Service Centre for information about Betcare, Tabcorp's wagering self-exclusion program, or talk to staff at any TAB outlet.
Casino Self Exclusion Application FormGambling websites
Most reputable gambling websites will allow you to block yourself from holding an account with them. You can also buy software that will block your computer from accessing gambling sites.
Support for self-exclusion
Self-exclusion can be the first step to getting other types of help with your gambling. These options can include counselling (face-to-face, online and via telephone), financial counselling, peer support and support for family and friends affected by gambling.
Contact Gambler's Help on 1800 858 858.
Visit Gambling Help Online for more information about self-exclusion if you are based in Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania or Western Australia.
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